“I wanted to write a note of appreciation to you regarding the two installers, Adam and Justin, who were at my home on Tuesday, April 7 for installation of my new windows.
Adam and Justin were absolutely fabulous. They were personable yet professional and very polite. They worked tirelessly for the entire time they were at my home. They did a beautiful job, cleaned up everything and showed me how to use my new windows. They did a fantastic job, and I can’t tell you how happy I am with their service.
Again, I can’t express enough how much I enjoyed their company and what a great job they did at my home. Enclosed are some gift certificates for McDonald’s food items (I work for McDonald’s Corporate). Unfortunately I didn’t have any on me at the time, so would appreciate it if you would forward them on to Adam and Justin.
I have been passing along information about your company to friends who I know are interested in replacements windows. Hopefully you’ll get a few more orders out of it.”